Frequently Asked Questions
How Long Will It Take For My Online Order To Arrive?
At Phil O'Sullivan Electrical we strive to offer the most competitive & secure delivery service, using our own transport team for delivery of large items, and An Post's Express Delivery Service for smaller items. We deliver to any address in the Republic of Ireland. On delivery of all large appliances we will collect your old appliance for FREE. Please ensure your old appliance is disconnected and ready for removal.
Large Items (washing machines, cookers etc) will usually be delivered to you within 5-7 working days, depending on your location - NB. Outlying rural areas may take longer. Unfortunately it is not possible for you to choose a delivery date. You will receive a text message the evening prior to delivery, with an estimated time for the following day.
Small items such as laptops, vacuum cleaners, will be delivered to you within 2-3 working days via An Post Express. If you are not at home at the time of delivery An Post will leave a docket with instructions to collect at your local depot.
Special order items which we have to special order from the manufacturer may take longer to deliver. Please see individual product delivery information tab for more detail.
We will send you a notification via email when your order has been collected from our warehouse for shipping.
Our standard deliveries are made between the hours of 8am and 6pm, Monday to Friday. A signature will be required upon delivery*.
If you are in the process of building or moving house and want to order in advance, we can store your order in our warehouse until you are ready to receive it. Please reach out to us directly via email or phone & we will be happy to help you.
Can I Reserve A Date For Delivery
Unfortunately it is not possible for you to choose a delivery date. You'll receive an email when your order is being dispatched and a text message the evening prior to delivery, with an estimated time for the following day.
What Payment Methods Do You Accept?
We accept all major Credit & Debit Cards (including MasterCard, Visa). Payments are securely processed for the highest level of security.
What If I Want To Return Something I Ordered Online?
Please see our returns policy page to give you more information or alternatively feel free to reach out to us directly by email or phone.
I'm Moving House / Buying A New House And Want To Get A Quote For Several Appliances?
We'll be happy to send you our most competitive quote - please email info@poselec.ie and include the specifcations and / or model numbers of the appliances you are interested in, as well as your contact information, and we'll come back to you within 1-2 days with a quote. We can also store your order in our warehouse until you are ready to receive it.